Frequently Asked Questions
Please read our FAQ before sending us a message.
Mistanista offers free shipping worldwide in many countries. In other areas, shipping costs apply.
We accept payment by credit card (VISA / MasterCard / AMERICAN EXPRESS / JCB ) and by PayPal. .
The following list serves as a rough guide, more exact shipping times for your country are given during check-out. Please note that there may be delays on rare occasions or in remote areas.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
Yes. You will receive your invoice via e-mail when your order is sent out to you.