We Ship Worldwide! Shipping is available for most countries around the world.
Due to shipping regulations, we’re unable to ship to some countries, which include, but are not limited to the following: Afghanistan, Cuba, Iran, Iraq, Libya, North Korea, Pakistan, Sudan, Syria. We reserve the right to cancel any order that contains a shipping address within a country to which we do not ship.
** UAE Customers – Please make sure you enter your full shipping address which includes your PO Box, so your package is deliverable.**
**Russian Customers – Due to new policy of Russian customs, please make sure you enter your full name and detail shipping address so your can receive your package sooner.**
Where are your items shipped from?
Orders are shipped from our fulfilment centers in Asia Pacific. (Hong Kong, Singapore, Malaysia, and China). As our items are stored in several fulfilment centers, your order may be shipped in separate packages so they get to you faster. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they are on the way.
Through what carrier do your orders ship?
Depending on the destination country and your chosen delivery option. Below are some of our most commonly used shipping carriers:
Order processing time is about 2-5 business days before shipments.
Orders cannot be cancelled after they have been placed.
We have a fully automated warehouse, and once processing began, it was too late to cancel or edit your order.
In some cases, processing may take longer due to various factors (ie; time of year order placed such as Thanksgiving, Christmas, Chinese New Year, Deepavali and other major holidays).
Estimated Standard Shipping time for each country
*Please note that these postage times are an estimate only, and do not account for public holidays, peak periods (ie. Christmas), or customs processing delays. Sometimes delays may occur depending on mailing volume and customs at postal offices.
|Destination||Estimated Shipping Time|
|Australia||10-20 business days|
|Austria||10-20 business days|
|Belgium||10-20 business days|
|Bulgaria||15-30 business days|
|Cambodia||15-30 business days|
|Canada||10-20 business days|
|China||7-15 business days|
|Denmark||10-20 business days|
|Estonia||10-20 business days|
|Finland||10-20 business days|
|France||10-20 business days|
|Germany||10-20 business days|
|Hong Kong||7-15 business days|
|Hungary||10-20 business days|
|India||15-30 business days|
|Indonesia||15-30 business days|
|Ireland||10-20 business days|
|Italy||10-20 business days|
|Japan||7-15 business days|
|Luxembourg||15-30 business days|
|Macao||7-15 business days|
|Malaysia||7-15 business days|
|Mongolia||15-30 business days|
|Netherlands||15-30 business days|
|New Zealand||10-15 business days|
|Norway||15-30 business days|
|Poland||15-30 business days|
|Portugal||15-30 business days|
|Russia||10-20 business days|
|Singapore||10-20 business days|
|Slovenia||10-20 business days|
|South Korea||10-20 business days|
|Spain||10-20 business days|
|Sweden||10-20 business days|
|Switzerland||10-20 business days|
|Taiwan||7-15 business days|
|Thailand||7-15 business days|
|UAE||15-30 business days|
|United Kingdom||15-20 business days|
|United States||7-15 business days|
Taxes , Customs and Import Duties
Mistanista is not responsible and has no control on custom inspections or sudden changes in strict custom. These circumstances may unfortunately delay the shipping time of your order. Any customs, import duties, fees, taxes and any other charges are the customer’s responsibility (even if you refuse any shipments upon delivery).
As customs policies vary between countries, please contact your local customs office for further information.
With the subject: URGENT SHIPPING ADDRESS ERROR